"Great updates and communication, great skills in fixing things so we could have a nice holiday."
I need to give Roger credit for helping out on an electrical problem personally. It was just a couple days before Christmas, and long story short, I ended up causing one of our circuit breakers to trip several times before it finally gave out. I called around to a few electricians, and while many were helpful, most were busy and couldn't come by until the following week. But Roger called me back shortly after I left a message, we talked things out over the phone and I sent him some photos and video showing what the problem was. He warned he was light on tools, but he'd give it the old college try with a breaker he already had in possession.
He came out immediately, and 15 minutes later the breaker was replaced and things were working again. It was expensive, but not overly expensive, and Roger didn't charge me an emergency fee or cost of the new breaker itself. I felt he was very, very fair.
Many thanks to Roger. Great updates and communication, and most importantly great skills in fixing things for us, so we could have a nice holiday. We'll call him again for future electrical needs.